Job responsibilities include analyzing internal and external influences that cause changes in organizational behavior and culture

BACKGROUND: Imagine you are joining a healthcare company as a practice manager after the response to the COVID-19 pandemic. The entire healthcare industry has changed due to this external influence. One of the major initiatives is the use of technology (e.g., telehealth). Your job responsibilities include analyzing internal and external influences that cause changes in organizational behavior and culture. Once you have identified a change that is occurring, you need to communicate with your team in a way that is clear, engaging, and motivating to gain employee buy-in; this is effective change management.

Assessment Audience
Your memo should be: (You can use Microsoft Word Memo Templates)

Directed to your team
Engaging, positive, honest
Considerate of people’s resistance to change
Incorporate motivational strategies to earn the employees’ buy-in
Utilize 2 references with intext citations to support your statements
Assessment Directions
As a manager, you will create a 700- to 1,050-word memo which will be sent directly to your team in which you:

Identify a top internal (e.g., staffing) and external (e.g., pandemic) influence that would cause change to the culture/organization behavior.
Announce the specific changes to your team (clear and concise message).
Share the potential impacts and the time frame of the changes.
Consider your delivery and word choice to encourage your team to embrace the changes and create a smooth transition. You are free to use Microsoft Word Memo templates for the assessment.

Note: If your work experience is not currently in health care, consider an organizational change in a past or current workplace that could be translated to health care.

SCHOLARLY WRITING REQUIREMENTS: Cite at least 2 references according to APA guidelines The reference page and references must follow APA formatting guidelines as well. Refer to the Assessment Support links below for further information on scholarly writing. Work must be original and follow the UOPX Academic Integrity policy.



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